The fun stuff…. resetting the purge counter on the MFC-J995DW!
This Universal Printer Driver works with a range of Brother inkjet devices. You can search for available devices connected via USB and the network, select one, and then print. However, please note that this universal printer driver does NOT support 2-sided printing or Windows® XP Home Edition. Brother strongly recommends you perform this operation when you dispose of the machine. Use the following steps to reset the machine: 1. Unplug the interface cable if selecting Network or All Settings. Press the UP OR DOWN ARROW key to choose Initial Setup. Press the UP OR DOWN ARROW key to choose Reset. Select 2 and push OK, Select 7 and push OK, 8 and push OK, select 3 and push OK and the purge counter is now reset to 00000. Press STOP/EXIT key to go to root of maintenance mode 6. Enter code 99 to exit maintenance mode: Select 9 and push OK, Select 9 and push OK. How to reset Brother MFC. Teknisi Printer BROTHER ERROR CODES AND ITS SOLUTIONS – KODE ERROR PADA PRINTER BROTHER DAN SOLUSINYA Tentu Anda sebagai pengguna printer tidak pernah luput. Windows 10 Compatibility If you upgrade from Windows 7 or Windows 8.1 to Windows 10, some features of the installed drivers and software may not work correctly.

Note that since I hadn’t actually hit the purge count limit, I can’t verify that this “for sure” solves the error message. The only thing I can verify is that it reset the counter to 0 on the display.

First, a couple cautionary notes:
- The maintenance menu lets you access a LOT of things you probably don’t want to be messing with. It’s possible to accidentally mis-set an item and muck up your printer. Be very cautious and deliberate when in the menu. If you end up somewhere you shouldn’t or hit the wrong key, there is usually a “Stop” button when you’re in the maintenance menu that will get you out. If the furthest back that the “Stop” button gets you to is back to the maintenance menu menu itself, “99” is the exit code from there that should exit and restart the printer.
- If the ink absorber pad actually IS saturated and you reset the message without dealing with the physical problem first, you could end up with a variety of consequences (spilled ink mess, print head takes a bath in all the colors at once, etc).
Obviously you’re doing this at your own risk. We’re assuming your printer is totally dead and refuses to print right now anyway.
Okay, here we go! Click/tap for larger images. You can probably skip the text since I added text to the images, but I’ve typed stuff out too in case an image doesn’t load or something is unclear. Again, be cautious when muddling around in the menu system.
First steps seen above are to press and hold the home button for 10 seconds. Then once the new screen comes up, press and hold the blank space on the touch screen for 5-10 seconds, then let go.
The screen will change as soon as you let go:

As seen above, you’ll get a keypad. Type:
(don’t forget to start with an asterisk: * )
…new text will show up on the screen.
It should now say MAINTENANCE at the top. Now you press:
The word MAINTENANCE should now change to ERROR CODE as seen next:
At this point, we’re technically in a menu we can scroll down (ERROR CODE is the first option). We need to change the keypad to arrow keys which will let us navigate the menu. Press the “>>” button in the bottom right as shown. You’ll have to do it twice to get to the proper keypad with our navigation arrows.
You can see the proper keypad (which has up/down/left/right buttons) below:
Once at the keypad seen above, press DOWN a whole bunch of times (highlighted above). You want to keep going until you get to the setting called PURGE COUNT. When I did this I had to hit DOWN 16 times to get to PURGE COUNT, but this could change with various model revisions or firmware updates.
Next step…
Look at the image above… here we press the RIGHT-ARROW button along the TOP row. Instead of PURGE COUNT it should now say PURGE: ######## (some number).
Now that we’re here, we have to enter some digits again which requires changing the keypad back to numbers. So press the “>>” key to get to the number pad again.
Here in Step 8 we type the following:
Instead of something like PURGE: 0023813 it should now say PURGE: 000000.
We’re done, except that we have to exit.
Press the STOP button. This should get you back to the menu that says MAINTENANCE at the top.
From the MAINTENANCE menu, type:
It should exit the menu and the printer should restart.
Hopefully no more ink pad message!
Originally written for: Brother MFC-9340CDWDate:
August 24th
A “Replace Toner” message may show on your Brother MFC-9340CDW machine even after installing a new cartridge. Following these few steps will perform a reset of the toner cartridge and clear the message that is shown on the LCD display.
Contents
Introduction
The Brother MFC-9340CDW has a manual process to reset the toner cartridges and override the “Replace Toner” message that can appear even after a new toner cartridge is installed.
Brother Mfc J200 Reset Password
Instructions
Ensure the printer your Brother multifunction unit is switched on. If the machine is not in sleep mode, an image should appear on the LCD display.
Hint: It is easier to press the fax key at this time and note the location of the Asterisk key before opening the printer lid. Once the printer lid is open, the keypad will no longer be illuminated.Locate the Asterisk Key on your Brother Multifuncion unit. It should appear on the key pad just to the right of the LCD display.Open the printer lid of your Brother MFC-9340 (and related models).
The Brother MFC-9340cdw open, showing toner cartridges.Press and hold the Asterisk key for five (5) seconds. Even though the keypad is not illuminated with the printer lid open, the asterisk key does still function.
Press and hold the asterisk key for five (5) seconds. Even without the keypad illuminated, the asterisk key will still function.A new menu should appear on your Brother’s LCD display.
The reset menu should appear on the LCD display, revealing additional printer functions.The LCD display should now show different options based on toner color as well as cartridge capacity. Select the printer cartridge that you would like to reset. A table is provided below to assist in selecting the correct toner cartridge to reset.
Toner color
Code Toner color K Black C Cyan M Magenta Y Yellow Cartridge Capacity
Code Capacity STR Starter (low capacity) STD Standard Capacity Cartridge HC High Capacity Cartridge SHC Super High Capacity Cartridge A prompt will appear on the LCD display prompting you to reset your Brother MFC-9340CDW printer. Select “Yes” when this prompt appears. The printer should begin its restart process.
Press Yes to confirm reset of your Brother MFC-9340CDW machine.Close the printer cover of your Brother Multifunction unit.
Brother MFC-9340CDW pictured with the printer cover closed.
Brother Mfc J200 Reset Brother Printer
Toner Cartridges
Brother Mfc J200 Installer
- Publisher: Precision Roller
