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If you are looking for a speedy, hassle-free way to switch from a BlackBerry OS device to a new BlackBerry 10 smartphone make sure you take advantage of BlackBerry Link.

Not only can you switch devices, BlackBerry Link can also help you manage your music, videos, and files, update your device software, synchronize your personal information, and of course, back up and restore your BlackBerry 10 smartphone.

• Personal contacts and calendar appointments*
• Tasks and memos**
• BBM contacts and groups
• Password Keeper entries
• Phone call logs
• Wi-Fi profiles
• Browser bookmarks and folders
• SMS and MMS messages
• Alarms
• Unencrypted files from your built-in media storage

Tip: Switching from Android or iPhone? Check out our post on how to transfer your data wirelessly using the Device Switch app!

* Any data that you back up wirelessly, or synchronize with an online account (such as Gmail or Hotmail) will not be migrated. Records you synchronize with BlackBerry Enterprise Server will also not be transferred. This information includes items such as Contacts and Calendar entries; only records stored locally on the smartphone will be migrated. To obtain the missing records please add the email account you previously used to synchronize this data.

** Tasks and memos are only transferred if your old BlackBerry smartphone was not activated on a BlackBerry Enterprise Server and can be found in the Remember app.

Step 1 – Install BlackBerry Link and connect your BlackBerry OS device

Available for PC and Mac, visit the BlackBerry Link website to download the appropriate version of BlackBerry Link.

After you install BlackBerry Link, open it, and then connect your BlackBerry OS device. After your device is detected, click Transfer Device Data. A summary of information that will be transferred to your new device appears.

After you finish reviewing this information, click Next to start copying data from your BlackBerry OS device.

Step 2 – Prepare your new device

Because you are moving from a BlackBerry OS device to a BlackBerry 10 device you must use a micro SIM card. If you switch to the upcoming BlackBerry Passport you’ll need to use a nano SIM card.

If you don’t have a SIM card, contact your wireless provider to get the right type of SIM card based on the device you are switching to. They can also help verify that you are set up with the right data plan for your new device.

After you insert your new SIM card, complete the setup wizard and log in to your new BlackBerry 10 smartphone using the same BlackBerry ID.

Now you can set up your email and social networking accounts. To do this, tap Settings followed by Accounts, and then tap the account type you’d like to add.

For more information about adding an email account, tap the Help app on the home screen of your device.

If your previous device was activated on a BlackBerry Enterprise Server, contact your administrator for the information you require to continue receiving work email.

Step 3 – Connect your new device

After you complete the setup wizard on your new device and add your email and social networking accounts, disconnect your old device, and then connect your new BlackBerry 10 smartphone.

Click your new device when it appears; specify a name, for example “MyBlackBerry”, and then click Next. Information saved from your old device will now be copied to your new device.

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Step 4 – Secure your new device and turn on BlackBerry Protect

After you set up your accounts and transfer your old device information to your new device, take a moment to set a device password.

Setting a password can prevent unwanted access if you leave your device unattended, and in the event you misplace your device, no one can view your personal information.

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To set up a device password, complete the following steps:

1. On the home screen, swipe down of the top of the screen
2. Tap Settings followed by Security and Privacy
3. Tap Device Password
   • To set a device password comprising characters and numbers, set the Device Password switch to On, and then enter your desired password twice
   • To set a quick device password comprising only numbers, set the Simple Password switch to On, and then enter your desired password twice

After you set a device password, turn on BlackBerry Protect. Doing so can save you a lot of frustration if you ever misplace your device. To learn more check out our post on how to find a lost BlackBerry 10 smartphone using BlackBerry Protect.

Step 5 – Security wipe your old device

After you complete this process don’t forget to perform a security wipe on your old BlackBerry OS device to remove your personal information. To learn more about what a security wipe does, and how to do it, check out our post “what is a security wipe and when should I use it?”

Step 6 – Learn more and where to find help

The easiest way to learn more about your new BlackBerry 10 device is by opening the Help app, which contains a lot of useful information ranging from tips and tricks to how-to overviews. You can also view, or optionally download and save the user guide for your device by visiting http://docs.blackberry.com.

I also strongly recommend visiting the set-up page—click the following link depending on your BlackBerry 10 device.

If after reviewing this content you have a question, pop by the BlackBerry Support Community Forums or send a tweet to @BlackBerryHelp.

Got a question about using the Device Switch app, leave a comment and let me know!

Chat with friends on Android, BlackBerry and iPhone:

• BBM is always on and always connected – no app to open
• Know when messages have been delivered (D’s) and read (R’s)
• Share photos, files, documents, voice notes and more
• See when contacts are responding to your message
• Emoticons for every mood and emotion let you express yourself

BBM lets you protect your privacy. You control it:

• You chose how to share your information - BBM uses PINs instead of phone numbers or email addresses so that it's more private, and you always control who can contact you
• You chose your contacts – 2-way opt-in means you have control over who is able to message you

Chat and Share with many at once:

• Groups – BBM groups help you share pictures, lists, and appointments with group members. You can even be in a group with people who aren't part of your own BBM contact list.
• Multi-person chats – Invite multiple contacts to have a chat together.
• Broadcast messages – Send a message to multiple BBM contacts at one time.

Create your own BBM profile:

• Post a profile picture using images, pictures or even animated pictures (GIFs).
• Update your status to let people know what you’re up to or how you feel

Share and be seen with BBM Video

Switch your BBM chat to a BBM Video conversation with just a tap and catch up face-to-face. The new Screen Share feature lets you show photos or your browser, or review a business document. You can even share the view from your camera. Enjoy this new BBM experience on BlackBerry 10 smartphones.

Say it all. BBM, now with Voice

For the times when you want to hear a friend’s laughter instead of reading their LOLs, BBM now comes with BBM Voice.3

Switch your BBM conversation from text to a call and speak to your BBM contacts, from virtually anywhere they are in the world for free over Wi-Fi. You’ll instantly know whenever BBM friends are available to call.

To enjoy BBM Voice, you need to have a BlackBerry smartphone with BlackBerry Device Software v5 or higher. Then simply update to BBM 7 to get the new feature.

Socialize over apps

With BBM connected apps, you can chat with BBM friends within your apps and select BBM contacts right from the app to invite them to join in on the fun or download it.

Facebook, Twitter, BlackBerry Travel app and BlackBerry World are BBM connected apps. So you can share your Facebook status update, Tweet, travel itinerary or apps directly to contacts through BBM, without ever leaving the BBM connected apps.

What's New:

• Free Video calls! BBM users on iOS and Android can now make video calls for free directly from BBM
• Upgraded group chat! Start a group chat with up to 250 contacts. Photos, lists, and calendar updates display in chat (calendar and lists only for groups of up to 50 contacts)
• Share longer videos
• Retract expanded to stickers, files, and more
• Set duration for muting notifications
• Sign up using your phone number
• New Discover Screen – From the new Discover screen, you can get stickers and subscriptions

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